Features
Forever Free
$0/mo
Beginner
$100/mo
Growth
$200/mo
Ultimate
$500/mo
         
OmniChannel        
E-mail
Web Widget   
SMS/Viber/WhatsApp       1
         
Automated Feedback Requests        
Customer survey
Closed ticket  
Closed deal (won or lost)  
Content (blogpost)  
         
Metric Type        
NPS – Net Promotor Score
CSAT – Customer Satisfaction Score  
         
Lists        
Promoter and Detractor Lists  
         
Included Feedbacks 2 campaigns per year 250 per month2 1000 per month2 unlimited
         
Insights Add-on ▼     $180 $280

The prices above are monthly with a minimum yearly commitment. You can choose to pay monthly or pay upfront with a 20% discount for upfront payment. 

1 Extra charges apply for SMS/Viber/WhatsApp text messages. Client needs to have an active Infobip account. 
2​ For feedback exceeding the package limit, additional charges apply: $0.50 per feedback for the Beginner package and $0.30 per feedback for the Growth package.​
3 Extra charges apply for OpenAI processing costs. Client needs to have an active OpenAI account.